This symposium prepares or enhances the first line supervisor’s ability to supervise subordinates. It introduces key management concepts and practices. Includes discussions about decision making, time management, leadership styles, personnel eval This Management and Leadership symposium is a program for private and government organizations that will provide the enhancement of leadership excellence and services capacity sharing. Drawing together the collective knowledge and expertise of the tourism sectors to provide managers/leaders with the skills to function in both high-pressure situations. Importantly, this symposium is embraced as a powerful opportunity for the connection of colleagues across several aligned businesses.